A 14-day money back policy applies to all items that are not used by the buyer. If an item has been used, that item may not be returned. Please inspect all items before you use them. We will reimburse the initial shipping charge, and the buyer is responsible for the return shipping charge.
How to return and item
Contact us at firstname.lastname@example.org or use the contact us form within 14 days of receiving your purchase (receipt verified by the delivery confirmation date). In your message to our support team, please provide the following information:
- A brief reason for the return.
- When you plan to ship the package.
- Emailing a tracking number to us after you ship is requested.
We will then respond with the appropriate return shipping address. When the item has shipped, you will provide our support team with the delivery conformation or tracking number. A refund will be issued upon confirmation of our return policy and conditions.